Welcome to Ozark Industrial Components!

Customer Service

Shipping & Delivery
We have the capability to ship via most major parcel and trucking carriers. Please contact us via phone or email if you have a specific need. We strive to ship your order, same day, during the business week. Same day shipping cut-off times vary by carrier.
Privacy & Security
You can view our privacy policy here: https://www.ozarkindustrial.com/index.php/privacy-policy-cookie-restriction-mode/
Returns & Replacements
We want you to be satisfied with your purchase. If you had ordered the wrong item, please call or email us to make arrangements for returning the item and ordering the replacement (a small restock fee and cost of freight may apply). If you have received an item that has a manufacturing defect, we will provide a replacement to you, please contact us. In the event your shipment arrives freight-damaged or freight-shorted, you must note it on the carrier's receipt in order for us to be able to process your claim.
Orders may be placed online, over the phone at 870-269-8788, or in person at our 1505 West Main Street address.
Payment, Pricing & Promotions
We accept all major credit cards for online orders. You may also contact us at 870-269-8788 or customerservice@ozarkindustrial.com if you would like to pay by check, wire transfer, or USPS money order.
We offer special bulk pricing on most items, so contact us if you have a large quantity order.
Promotions valid while listed and are subject to change at anytime.
Viewing Orders
You can view current and past orders right from our website. Just log in to your account and click orders. Or you can view single orders here.
Updating Account Information
To update your account information you can login to your account and click on the my account option. This will allow you to edit your billing address, payment method, and shipping address information.